Terms and refunds
Ordering
On d Way orders are for pickup at our stall on NH-65, just after Pattangi toll, Vijayawada side. We do not deliver. You can order in the app or at our toll tent before the plaza.
Please do not use the app while you drive. Park, or let a passenger order for you.
Prices and payment
The app shows the full amount, with packing and GST, before you pay. You pay in the app by UPI or card. Our payment partner handles the payment; we never see your card number.
Pickup
We start cooking when you are about 10 minutes away, using the arrival time from your phone. At the window, say your four-digit pickup code. We hand the food only to the car on the order.
If you do not arrive, we may mark the order as a no-show. Food that has been cooked is not refunded.
Cancelling and refunds
- Before the kitchen starts cooking: cancel in the app for a full refund to the same UPI account or card.
- After cooking starts: the order cannot be cancelled or refunded, because your food is being made.
- A wrong or missing item: tell us at the window and we fix it there.
- If our stall cannot serve your order: you get a full refund.
Your bank decides how many working days a refund takes to show.
Your side of the highway
Our stall is on the Vijayawada-bound side. Before you pay, the app checks your route and tells you if you will need a U-turn to reach us.
Food and allergies
Each item shows a veg or non-veg mark. Our kitchen handles chicken, dairy, wheat and other allergens; if you have an allergy, ask at the window before you eat. FSSAI licence: number to be added.
Questions
Ask at the stall window, or write to email to be added.