Privacy
What we collect, and why
- Your mobile number, to sign you in with a one-time code.
- Your name, to put on your order.
- Your car number and colour, so our staff hand the food to the right car.
- Your orders, for your bill and our tax records.
- Your location, only while an order is open (see below).
Your location
While your order is open, the app sends your distance and arrival time to our kitchen, so cooking starts about 10 minutes before you arrive. It stops when you collect or cancel.
To work out the drive time, we send your car’s position to Google Maps. We do not store that position. The distance and minutes on your order are cleared the day after it ends.
Who we share with
- Our payment partner, to take your payment.
- Our SMS partner, to send your sign-in code.
- Google Maps, for the drive time.
We never sell your data.
How long we keep it
- Location on an order: cleared the day after the order ends.
- Name, car number and colour on old orders: masked after 12 months.
- Bills: kept as long as tax law requires, without your name.
Your rights
You can see and correct your details in the app under Account. You can delete your account and data in the app under Terms and privacy. Finish or cancel any open order first. Your bills stay for tax law, with your name and car number removed.
Grievance officer
For any privacy question or complaint, write to our grievance officer: name and email to be added.